qq776 Responsible Gaming Policy

qq776 believes that online gaming should always be a fun, voluntary activity carried out within affordable limits. We are committed to providing a transparent, fair and safe environment for every player in Bangladesh — whether you enjoy cricket betting, slots, live casino games or crash titles. Our responsible gaming programme is designed to empower you to make informed choices about how you play, how much you spend and how long you spend doing it.

Problem gambling can affect anyone regardless of age, background or income. qq776 takes early intervention seriously. Our support team is trained to recognise signs of distress and respond with care and without judgement. If at any point you feel that your gambling is no longer under your control, we urge you to use the tools described below or contact our support team immediately at [email protected].

qq776 enforces a strict minimum age requirement of 21 years for all players. This applies equally to players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh and Cox's Bazar — and to any Bangladeshi player accessing the Platform from elsewhere. When you register, you must confirm your age and agree that you are 21 or above. We reserve the right to request documentary proof of age at any time, including a copy of your National ID Card.

If age verification reveals that a player is under 21, qq776 will immediately close the account and return any deposited funds. Any winnings accumulated while the player was underage will be forfeited. If you suspect that a person under 21 is using qq776 — including a member of your household — please contact us immediately at [email protected].

Problem gambling develops gradually and can be difficult to identify in yourself. The following warning signs may indicate that gambling has moved from a hobby to a problem. If you recognise several of these signs in your own behaviour, we strongly encourage you to use our self-exclusion or time-out tools, and to contact [email protected] for a confidential conversation.

Recognising these signs early is the first step. qq776 is here to help — not to judge. Reaching out to [email protected] is confidential, and our team will respond with empathy and practical options tailored to your situation. There is no minimum threshold of severity needed to ask for help.

• Set a gambling budget before each session and stick to it — treat it the same way you would treat any other entertainment expense.
• Never gamble with money you need for rent, bills, food or family expenses. Only use discretionary income.
• Time your sessions — set an alarm before you start and stop when it goes off, regardless of whether you are winning or losing.
• Never gamble under the influence of alcohol or when you are stressed, tired or emotionally upset — these states impair judgement.
• Accept that losses are a normal part of gambling. Chasing losses only makes the situation worse — walk away and return another day.
• Take regular breaks during longer sessions. Step away from the screen, stretch, and return only when you feel calm and refreshed.
• Balance gambling with other leisure activities — cricket matches with friends, evening walks along the waterfront, or spending time with family are all healthy alternatives.

If you share a device with family members or others who may be under 21, it is your responsibility to ensure they cannot access your qq776 account. We recommend using a strong, unique password that you do not share with anyone, enabling device-level screen locks, logging out of qq776 after every session, and never saving your password in a shared browser profile. If you suspect a minor in your household has accessed qq776, contact support immediately.

qq776 uses age-gate verification at registration and reserves the right to request additional identity documents at any stage. We do not direct any marketing materials at individuals under 21, and we do not knowingly allow underage persons to open or maintain accounts on the Platform. Violations reported to [email protected] are investigated promptly and confidentially.

You do not need to be in crisis to reach out. Our support team is available to discuss any concerns you have about your own gambling or someone else's. All conversations are treated with strict confidentiality. Responses are typically provided within 24 hours Bangladesh Standard Time (BST, UTC+6). For urgent account locks, we aim to respond within one hour during operating hours.